Shipping & Delivery

At Modenove, we pride ourselves on fast and reliable order fulfillment. Please review our shipping and delivery details below for a smooth shopping experience.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional time for delivery. In the event of a significant delay, we will notify you by email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping (U.S.): 3–7 business days
• Express Shipping (U.S.): 1–3 business days
• International Shipping: 7–14 business days (depending on destination and customs clearance)

Please note: Delivery delays can occasionally occur due to postal service issues, weather conditions, or high-volume periods.

Shipment Confirmation & Order Tracking

Once your order has shipped, you’ll receive a shipping confirmation email containing your tracking number. Tracking updates may take up to 24 hours to appear after dispatch.

Shipping Within the United States

We ship nationwide using trusted carriers such as USPS, UPS, and FedEx. Shipments to P.O. Boxes and APO/FPO addresses are accepted for most items.

International Shipping Policy

We currently ship to select countries worldwide. International customers are responsible for any customs duties, import taxes, or fees that may apply once the shipment reaches their country.

Modenove is not responsible for customs delays or additional charges incurred during international delivery.

Lost, Stolen, or Damaged Packages

We are not liable for packages that are lost, stolen, or damaged after confirmed delivery. If your order arrives damaged, please contact us within 48 hours at modenove.help@gmail.com with your order number and photos of the damaged item(s).

Incorrect Address or Delivery Issues

Customers are responsible for providing an accurate and complete shipping address. If a package is returned due to incorrect information, reshipment costs will be the customer’s responsibility.

Contact Us

For any shipping-related inquiries, please contact us at:

📧 modenove.help@gmail.com
📍 1309 Coffeen Avenue, STE 13507
Sheridan, WY 82801
United States

Thank you for shopping with Modenove. We appreciate your trust and are committed to delivering your order quickly and securely.